Terms of Use

Please read the terms and policies set out/referred to below (“Our Terms and Policies”) carefully before you start to use Our Site, as they will apply to your use of our website www.eurostarglobal.co.uk ("Our Site"). Use of Our Site includes accessing, browsing, registering to use Our Site, whether as a guest or a registered user.

We recommend that you print a copy of Our Terms and Policies for future reference:

  • the Terms of Use set out below;

  • our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using Our Site, you consent to such processing and you warrant that all data provided by you is accurate;

  • our Acceptable Use Policy, which sets out the permitted uses and prohibited uses of Our Site. When using Our Site, you must comply with this Acceptable Use Policy;

  • our Cookie Policy, which sets out information about the cookies on Our Site;

  • our Terms and Conditions of Sale which will apply if you purchase goods from us; and

  • our Returns Policy which will apply if you wish to return goods to us following a purchase from us.

By using Our Site, you confirm that you accept Our Terms and Policies and that you agree to comply with them.

If you do not agree to Our Terms and Policies, you must not use Our Site.



Our Site is operated by Eurostar Global Electronics Ltd ("we”,”us”,”our"). We are a limited company registered in England and Wales under company number 6046810 and have our registered office at Unit 8, Evolution, Lymedale Business Park, Hooters Hall Road, Newcastle-under-Lyme, Staffordshire, ST5 9QF. Our main trading address is Unit 8, Evolution, Lymedale Business Park, Hooters Hall Road, Newcastle-under-Lyme, Staffordshire, ST5 9QF. Our VAT number is 922 5688 07.

To contact us, please email [email protected].


We may revise these terms of use at any time by amending this page. Our other terms and policies describe how we may amend them.

Please check this page from time to time to take notice of any changes we made, as they are binding on you.


Our Site is provided to you for your personal use and access.

Our Site is made available free of charge.

We do not guarantee that Our Site, or any content on it, will always be available or be uninterrupted.

Access to Our Site is permitted only on a temporary basis.

We may suspend, withdraw, discontinue, update or change all or any part of Our Site without notice. We will not be liable to you if for any reason Our Site is unavailable at any time or for any period.

We may occasionally restrict your access to Our Site to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore the service as soon as we reasonably can.

You are responsible for:

  • making all arrangements necessary for you to have access to Our Site; and

  • ensuring that all persons who access Our Site through your internet connection are aware of Our Terms and Policies, and that they comply with them.


The content on Our Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on Our Site.

Please note that any of the content on Our Site may be out of date at any given time, and we are under no obligation to update it. Although we make reasonable efforts to update the information on Our Site, we make no representations, warranties or guarantees, whether express or implied that the content on Our Site is accurate, complete, free from errors or omissions or up-to-date.

Where Our Site contains links to other sites and resources provided by third parties (“Third Party Sites”), these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. We do not endorse their contents or their privacy policies (if any). You will need to make your own independent judgement regarding your interaction with any Third Party Sites, including the purchase and use of any products or services accessible through them. If you decide to access or use any Third Party Sites, you do so entirely at your own risk.


These are intangible property rights which are a result of intellectual effort, including trade marks, designs and copyright.

We are the owner or the licensee of all intellectual property rights in Our Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You must not print off or download any material or extracts, of any page(s) from Our Site.

You must not use any part of the content on Our Site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of Our Site in breach of these terms of use, your right to use Our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.


Whenever you make use of a feature that allows you to upload content to Our Site, or to make contact with other users of Our Site, you must comply with the content standards set out in our Acceptable Use Policy.

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to Our Site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such content for any purpose.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to Our Site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of Our Site.

We have the right to remove any posting you make on Our Site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.

The views expressed by other users on Our Site do not represent our views or values.


By submitting any material to any of our interactive services (such as chat rooms, blogs, bulletin boards and forums) (“Contributions”), you agree to grant us a non-exclusive licence to use the Contribution. Although you will still own the copyright in your Contribution and will continue to be able to use it yourself, we will have the right to freely use, edit, alter, reproduce, publish and/or distribute the material contained in your Contribution.

The licence you give to us will be free of charge, perpetual and capable of sub-licence by us. We may exercise all copyright and publicity rights in the material contained in your Contribution in all jurisdictions, to their full extent and for the full period for which any such rights exist in that material.

Please also note that any Contributions you submit must always comply with the Content Standards set out in our Acceptable use Policy. By submitting your Contribution to us, you are warranting (i.e. promising to us) that you have the right to grant us the licence described above.

If you are not in a position to grant such a licence to us, please do not submit the Contribution to us.


We do not guarantee that Our Site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access Our Site. You should use your own virus protection software.

You must not misuse Our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to Our Site, the server on which Our Site is stored or any server, computer or database connected to Our Site. You must not attack Our Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use Our Site will cease immediately.


You may link to our home page, provided you do so in a way that is fair and legal [and on the basis that you do link to Our Site and do not replicate our home or other pages] and that any such link does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to Our Site in any website that is not owned by you.

Our Site must not be framed on any other site and you must not create a frame or any other browser or border enhancement around Our Site. Nor may you create a link to any part of Our Site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.

If you wish to make any use of content on Our Site other than that set out above, please contact [email protected].


The material displayed on Our Site is provided on an “as is”, “as available” basis without any guarantees, conditions, warranties, representations or other terms as to its accuracy and is not intended to amount to advice on which reliance may be placed.

Any material on Our Site may be out of date at any given time and we are under no obligation to update such material.

We and other members of our group of companies and our connected third parties to the fullest extent permitted by law expressly exclude:

  • all liability and responsibility arising from any reliance placed on materials on Our Site by any visitor to Our Site or anyone who may be informed of its contents;

  • all conditions, warranties, guarantees and other terms which might otherwise be implied by statute, common law, equity or otherwise;

  • any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with Our Site or in connection with the use, inability to use, or results of the use of Our Site, any websites linked to it and any materials posted on it, including, without limitation any liability for;

    • loss of income or revenue;

    • loss of business;

    • loss of profits or contracts;

    • loss of anticipated savings;

    • loss of data;

    • loss of goodwill;

    • wasted management or office time;

    • damage to reputation; and

    • for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this paragraph shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.]

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

Please note that we only provide Our Site for domestic and private use. You agree not to use Our Site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of Our Site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on Our Site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods by us to you, which will be set out in our Terms and Conditions of Sale.


Please note that these terms of use, its subject matter and its formation, are governed by English law. In respect of any claim (including non-contractual disputes or claims), you and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.


We make no promise that materials on Our Site are appropriate or available for use in locations outside the United Kingdom and accessing Our Site from territories where its contents are illegal or unlawful is prohibited. If you choose to access Our Site from locations outside the United Kingdom, you do so on your own initiative and you are responsible for compliance with all local laws.


Eurostar Global Electronics and the associated logo are UK registered trade marks of Eurostar Global Electronics Limited.


If any of the provisions of these Terms of Use (or any documents referred to in them) is held to be illegal, invalid or otherwise unenforceable in whole or part, by any competent court or other authority whose decisions shall have the force of law binding on us, that provision or part-provision shall, to the extent required, be deemed to be deleted and the validity or enforceability of the remainder of these Terms of Use (or any documents referred to in them) shall not be affected. If the invalid, unenforceable or illegal provision would be valid, enforceable and legal if some part of it were deleted, the provisions shall apply with the minimum modification necessary to make it valid, legal and enforceable.

Any failure or delay on our part to exercise or enforce any right in these Terms of Use does not waive our right to enforce such right.

Notwithstanding anything to the contrary contained in these Terms of Use, they shall not operate to confer any rights or benefits on any third parties other than our group companies.

Nothing in these Terms of Use is intended to or shall be deemed to create any partnership, joint venture or the relationship of principal and agent between us and you.

When using Our Site, you accept that communication with us will be mainly electronic. We may contact you by email or provide you with information by posting notices on Our Site. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

All notices given by you to us must be given to us at our registered office stated in these Terms of Use. We may give notice to you at either the email or postal address you provide to us when registering on Our Site. Notice will be deemed received and properly served immediately when posted on Our Site, 24 hours after an email is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee.


If you have any concerns about material which appears on Our Site, please contact [email protected].

Thank you for visiting Our Site.