International
Resellers

Internationally Eurostar Global supply products to:

• Authorised Distributors
• Non-authorised Distributors
• Insurance Providers
• B2B & Corporate Airtime Connectors
• Wholesalers / Trading Companies
• Retailers
  • Multiples
  • Mass Merchandisers
  • Independent Dealers
  • Online Retailers
  • Promotional Companies
  • Supermarkets/Grocers
  • Specialist Retailers

Eurostar Global are physical stockholders.

Because of this, International customers can expect to benefit from:

• Volume purchasing
  Procurement from an extensive European network ensures the ability to provide immediate despatch of a huge range of smartphones, tablets, and other wireless electronic devices from all the leading manufacturers.


• Information and peace of mind
  We can provide photographs and other information for our customers of the goods we will supply to you

Buy with confidence.

Eurostar Global allocates all of its international customers with a dedicated account manager. Because of this, International customers can expect to benefit from:

• Easy ordering/contact process
  You can keep in touch with your account manager through Telephone / Skype / Text / WhatsApp and email


• Resolution & ownership
  We aim to get everything correct – all the time. Should we fall short of our goal you can be assured that you have someone who will take ownership of any problem and see it through to resolution for you.

Eurostar Global has extensive logistics expertise and is partnered with the world’s leading logistics providers, supplying over 40 countries. Because of this, International customers can expect to benefit from:

• Fast, secure, next-day or two-day shipping to most destinations around the world.
• Tracked & fully insured shipments sent CIP door to door or CIF to your chosen freight partner
• Professionally packed for International Transportation (Securing your goods)
• Ship to Hold facilities
• Delivery with freight forwarders to all major airports

Eurostar Global value your business and we are here not just at the time of order, but after your order too.

• Shipment Delay
  If there is any delay with your shipment, Eurostar Global aim to notify you about this as quickly as possible and expedite the delivery.
  
  
• Returns Process
  Eurostar Global provides a returns and swap- out facility for our international customers.
  
  
• Claims process
  Eurostar Global has a robust and fair policy for managing any lost or damaged shipments.
  
  
• If problems occur
  Eurostar Global will resolve them fairly, competently and quickly.
  
  
• Administration
  Eurostar Global operate a robust IT infrastructure and can provide you with copies of any paperwork you may require.

Eurostar Global has its own in-house technical department. This allows Eurostar Global to deliver products that are ready for your market:

• Correct and original Regional mains chargers
• Sealed products
• Firmware with the correct languages for your country

Eurostar Global aims to make the financial aspect of your transaction as simple as possible. When buying from Eurostar Global you can expect to benefit from:

• Multi-currency accounts
  Eurostar Global accept payments in GBP, EUR, and USD
  
• EU Customers
  To provide seamless continuity for our valued EU customers, following the UK's exit from the EU, Eurostar incorporated a new entity within the Netherlands. EU customers (who wish to) may now transact with Eurostar Global Electronics B.V. to purchase their products and as this company is within the EU and remains part of the single market, these transactions will not attract Tax. (You must be registered for local company tax/VAT within your country)
  
• Credit Accounts
  Subject to status, Eurostar Global offer credit accounts to their international customers

Eurostar Global wants to make your ordering process as simple as possible. As a customer, we understand that you want to be able to review our stock availability and pricing whenever you need to regardless of the time.

Eurostar Global is working on the release of its online ordering platform to international customers. This is due to be launched in 2021. This will give you access to:

• Real-time stock availability and pricing
• Forward Ordering – Overview of items due in stock and their anticipated arrival dates
• Product images and technical specifications
• 24/7 access to reserve and order goods