What are cookies?
A cookie is a small text file consisting of letters and numbers that is sent to and placed on your device (e.g. a computer, smartphone, tablet, or any other internet-enabled device), by a website that you have visited, if you agree. It enables a website to 'remember' who you are.
When you visit a site for the first time, a cookie is saved onto your device. The next time you visit that website, your device checks to see if a cookie has previously been downloaded from that website. If it finds a match, the information contained in that cookie is then sent back to the website. The website is then aware that you have visited it before.
Cookies may be set by the website you are visiting ('first party cookies') or they may be set by other websites who run content on the page you are viewing ('third party cookies').
What information is stored by a cookie?
A cookie will usually contain:
The name of the website from which the cookie has come from
The 'lifetime' of the cookie (i.e. how long it will remain on your device for)
A value, which is usually a randomly generated, unique number
When you visit our site, any cookies placed by ourselves, allow us to identify whether or not you have purchased from us before. These cookies do not contain personal information about you.
Some cookies are essential for the site to function, so we enable these cookies automatically when you arrive at the site. Other cookies allow us to provide the services and features that are most likely to meet your needs, and to customise our service to make your experience quicker and easier.
Cookies allow us to:
Identify and verify your identity when you log in to our site
Remember you when you return to our Site so that we can offer a more personalised experience, by providing content and offers tailored to your preferences
Compile anonymous, aggregated statistics that allow us to understand how you use our site – we cannot identify you personally from this information
Prevent fraudulent activity and carry out other essential security
Help develop our site to make it easier for you to use
By using our site, you agree that we can place cookies on your device.
Our cookies do not store any sensitive information about you, such as your name, address, phone number, e-mail address, payment details, password, or any other information that personally identifies you.
What types of cookies do we use?
There are many different uses for cookies, but they generally fall into the following main categories:
Strictly Necessary Cookies
These cookies are essential in order to enable you to move around our site and use its features, such as accessing secure areas.
These cookies do not contain personal information about you; however, if you choose not to enable these cookies, it will affect the performance of the website, or parts of it.
Analytical / Performance Cookies
These cookies help us understand how visitors interact with our site by providing information about the pages visited, the time spent on the website, the journey taken throughout the site, etc. in addition to any issues experienced, such as error messages.
These cookies do not collect information about you – all of the information collected is anonymous and aggregated. It is only used to help us understand how to improve the performance of the website. For example; by ensuring that users are finding what they are looking for easily.
These cookies are used to provide services or to remember settings that you saved, to improve the experience of using our Site. They are used to recognise you when you return to Our Site. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
The information that these cookies allow us to collect, includes personally identifiable information that you have disclosed. We shall always be transparent with you about what information we collect, what we do with it and with whom we share it.
If you choose not to enable these cookies, it will affect the performance and functionality of the website, or parts of it, and will restrict access to the website's content.
Targeting / Advertising Cookies
Third party cookies are used to deliver content that is more relevant to you and your interests. They are used to deliver targeted advertising or to limit the number of times you see an advertisement. In addition, they are also used to measure the effectiveness of advertising campaigns featured on our Site and other third-party websites. These cookies record your visit to Our Site, the pages you have visited and the links you have followed. We may also share this information with third parties for this purpose.
Do we use third party cookies?
Third party advertising companies
Our Site may use third-party advertising companies to place banner advertisements about our products and services on other websites. To measure the effectiveness of these advertising campaigns, and to offer selective advertisement content, the advertising companies may use an anonymous identifier (such as cookies or Web beacons) to learn more about your visits to Our Site and other websites. This anonymous identifier is NOT your name, address, phone number, e-mail address, password, or any other information that personally identifies you.
Web beacons (also known as web bugs / pixel tags / clear GIFs) monitor the behaviour of visitors on websites and can provide information to third party companies regarding what users do on websites.
If you take the opportunity to 'share' our content with friends through social networks – such as Facebook and Twitter – you will be sent cookies from these websites. We do not control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.
What happens if I do not enable cookies?
We recommend that you choose to allow us to enable all cookies whilst browsing so that we can bring you the best possible experience and let you know about offers that could be right for you.
You can choose whether to let us enable all cookies when you visit our Site (see 'how can I control or delete cookies?')
If you decide not to enable cookies, you will still be able to browse our Site but key aspects of the Site may not work on your device.
For this reason, we recommend that you ensure cookies are enabled.
How can I control or delete cookies?
Most web browsers are automatically set to accept cookies, but if you'd prefer to restrict, block or delete cookies from our Site, you can use your web browser (Internet Explorer, Mozilla Firefox, Google Chrome, etc.) to do this. Please refer to the 'Help' menu of your preferred web browser to learn how to change your cookie preferences. This will tell you how to stop your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether.
For information on how to manage cookies on your smartphone, tablet, or other internet-enabled device, please consult your device's documentation, or any associated online help files.
If you use different devices to view and access our website (e.g. a computer, smartphone, tablet, or other internet-enabled device), you will need to ensure that each web browser on each device is adjusted to suit your cookie preferences.
What happens if I delete my cookies?
If you delete your cookies, you will have to update your preferences with us again. In addition, some aspects of our site will not work temporarily.
Further information about cookies
You can find out more information about cookies by visiting www.allaboutcookies.org